Company owners and admins managing their subscription or account

Manage Billing, Cancel or Delete Your Company

Go to Billing from the sidebar to see your plan, subscribe, or renew. To cancel a paid plan, click Manage Billing on that page — it opens Stripe's secure billing portal where you cancel, downgrade, or update your payment method. To delete or close your company entirely, go to Settings > Company Setup and scroll to the Danger Zone — you must cancel any active paid plan first.

Last updated: 2026-07-21 · بالعربية

Steps

Open Billing

Select Billing from the sidebar to see your current plan, status, and days remaining.
Subscribe or renew a plan

Choose a plan card and click Subscribe (or Renew if it's your current plan) to start a secure Stripe checkout.
Cancel or downgrade

Click Manage Billing — this opens Stripe's own hosted billing portal, where you can cancel your subscription, switch plans, or update your card. This button only appears once you've subscribed to a paid plan at least once.
Delete or close your company

Go to Settings > Company Setup and scroll to the Danger Zone card (visible to the company Owner only). Click Delete / Close Company, then type your exact company name to confirm — this prevents an accidental click from deleting your account.
Cancel first if you have an active paid plan

WatheeqaHR blocks deleting a company that still has an active paid subscription — cancel it from Manage Billing first, then delete the company.

Frequently asked questions

What happens to my data if I delete my company?

If the company has payroll or attendance history, it is archived (suspended, all data kept) instead of permanently deleted — contact support if you need it fully erased. A company with no history yet is deleted outright.

I don't see a Manage Billing button

It only appears once your company has completed at least one paid checkout. If you're still on the free/trial plan, there's nothing to cancel yet.

Can I get my subscription back after canceling?

Yes — your plan stays active until the period you already paid for ends, then you can resubscribe any time from the Billing page.

Why is delete blocked with a billing message?

Deleting a company never automatically cancels a live Stripe subscription — you'd keep being charged for a company that no longer exists. Cancel it first via Manage Billing.

Still need help?

Contact your account owner/admin, or reach our support team from inside the app.

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